Cancelling a cash order is relatively straight forward

Cancelling a Cash Order

  1. Bring up the order in question
    order payment
  2. If there is more than one walk booked on this order and you aren’t cancelling all of them then
    stop following these instructions and go to void an item.
  3. Double check it is a cash payment
    order payment details
  4. Click in Order Placed to see the options and select Cancelled Before Payment to cancel the order
    cancel order before payment
  5. click Change status to confirm the change
    cancel order before payment
  6. The Order Status History is automatically updated
    cancel order before payment